At "Touch of Silver by Louise," we are committed to ensuring a seamless and timely delivery experience for our valued customers. Our standard delivery timeframe is within 5 working days from the date of order confirmation. Please note that some of our products are made to order to meet your specific preferences.

In the event that your order includes made-to-order items, we will promptly notify you via email if the delivery timeline extends beyond the standard 5 working days. This notification will include an estimated delivery date for your convenience.

We understand that circumstances may arise where waiting for an extended period is not suitable for our customers. Therefore, if the revised delivery schedule does not meet your expectations, you have the option to cancel your order. Simply reply to the email notifying you of the extended delivery time, expressing your intent to cancel, and our customer support team will assist you promptly.

Our priority is to provide you with high-quality products and a positive shopping experience. Feel free to contact our customer support team at [contact email/phone] for any further inquiries or assistance.

Thank you for choosing "Touch of Silver by Louise." We appreciate your trust in our products and services.